Daniel Thafvelin, Group CEO, Contemi Solutions
Hanh Nguyen, Human Resource Manager, Contemi Solutions Vietnam

Enhancing Social Mobility: A Software Company’s Pursuit

In today’s rapidly evolving world, Social Mobility is a crucial issue that demands attention across various industries, including insurance. For software companies, delivering innovative solutions to the insurance sector presents an unparalleled opportunity to contribute to societal change.

As a software company with employees spread across nine diverse countries, we recognise the importance of promoting Social Mobility through our technological advancements. We are committed to fostering Social Mobility, and working towards the benefits it brings to individuals and communities worldwide.

Breaking Barriers through Technology

Technology is revolutionising the insurance industry, making it more accessible and efficient for consumers. Our software aims to break down the barriers that prevent people from accessing insurance services and financial security. By automating processes, simplifying policy management, making information more available and seamless, and enabling personalised experiences, we empower insurance providers to reach a broader customer base - especially those who were previously underserved or excluded due to socio-economic factors. Our company vision is to make financial security available to all, which is why our mission statement is to ‘facilitate seamless information flow to foster financial security’.

Embracing Diversity and Inclusion

Our global presence provides us with a unique advantage when it comes to understanding the diverse needs of individuals across various cultural backgrounds. We actively foster a work culture that celebrates diversity and inclusion, as we firmly believe that a varied workforce leads to better insights and innovative solutions. By promoting diversity in our own company, we hope to contribute to Social Mobility by creating opportunities for talented individuals from different backgrounds to thrive in the tech industry.

Empowering Emerging Markets

Countries like Vietnam, Malaysia, India and Indonesia are experiencing rapid economic growth, yet disparities persist when it comes to accessing insurance. Although we started our deliveries in developed markets and continue to see strong growth here, our software solutions are tailored to cater to the unique requirements of emerging markets, facilitating the expansion of insurance services to remote and underserved regions. By strengthening insurance penetration in all regions, our clients contribute to the economic prosperity of individuals and communities, allowing them to safeguard their assets and plan for a more secure future.

Education and Skill Development

Recognising that knowledge is one of the solutions to the ‘talent crisis’, our company invests in educational initiatives and skills development programmes within the communities where we operate. By partnering with local institutions and organisations, we see the value in contributing to the growth of a skilled workforce, empowering individuals to secure better opportunities in the insurance and technology sectors. One example is with our operations in Vietnam, where we have partnered with universities like FPT Polytechnic, Ton Duc Thang University, University of Information Technology, and more. We share our values, product and technology knowledge with students at these establishments, with the aim of giving them industry experience and more global exposure. In addition to being a good source for our Trainee programme, we hope students at these universities can one day work to build useful products for the wider global society.

Collaboration for Collective Impact

At our core, we believe in the power of collaboration. By working closely with insurance providers, industry experts, and policymakers, we align our technological innovations with the goal of enhancing Social Mobility. As a software company delivering cutting-edge solutions to the insurance sector, we recognise the responsibility and potential to impact Social Mobility worldwide. Through our commitment to innovation, diversity and inclusion, empowering emerging markets, investing in education, and fostering collaborations, we believe in our ability to positively shape the lives of individuals and communities.

This article is printed in Modern Insurance Magazine Issue #61. To read the full magazine, please visit https://moderninsurancemagazine.co.uk/the-magazine/